Intelos was established under the name of Need Computer Help in 1999, beginning as an IT firm specializing in software implementation. Over the span of 20 years, we’ve expanded into Cloud, Cybersecurity, Compliance, and Managed IT. In 2024, Need Computer Help underwent a rebrand, evolving into Intelos. The goal was to build a brand identity that better aligned with our core services offerings, while maintaining the quality of service that our clients know and love. With vast industry experience, we offer unique and efficient technology solutions, and are dedicated to delivering exceptional IT services that empower organizations to navigate the digital landscape with confidence. Our goal is to seamlessly integrate technology into our clients' workflows, fostering growth and enhancing productivity. Our commitment as a trusted technology partner remains steadfast, and we strive for success and efficiency in every service we provide.
We are a dedicated team of IT professionals with a diverse talent base. Together, we provide a depth of IT support enabling your business to operate efficiently. We have fun together and we enjoy working with our customers and building strong long-term relationships.
James Wroten, our founder and leader, began in 1999 as a one-person operation, providing software services for energy marketing and scheduling companies. His guidance has transformed us into a comprehensive IT services and cybersecurity solutions provider. James fosters a culture of diverse technical expertise, ensuring unparalleled IT support. Outside of work, he enjoys family time, sailboat racing on Galveston Bay, and pursuing his passion for classic cars and hot rods.
Melisa joined our team in 2017 and oversees service delivery, projects, and partner implementations. With a foundation in Information Technology from eight years in the United States Air Force and a degree in Information Technology Management, Melisa is a valuable team member, and is known for her attention to detail, work ethic, and enthusiasm. Outside of work, she is a dedicated mother of two teenagers, and is passionate about woodworking, metalworking, and duck hunting.
Jason joined our team in 2012 and leads our cybersecurity division, playing a pivotal role in designing and executing complex implementations. His passion for high-functioning, custom solutions and commitment to quality are evident and he brings a constant push for innovation and refinement into our service offerings. Outside of work, Jason is a devoted husband and father, manages a small farm, undertakes home projects, explores craft breweries, and runs a meetup group for young individuals.
Jarred joined our team in 2016 and plays a key role in in growing our local and state government business, as well as directing our cybersecurity practice and cloud infrastructure sector. He values the collaborative problem-solving approach at Intelos, highlighting the teamwork and camaraderie that extends beyond work hours. Outside of work, Jarred is a dedicated husband and father and enjoys outdoor activities, particularly fishing with his children, which he finds reminiscent of cherished moments spent with his dad.
Jini joined our team in 2022 and has been instrumental in leading our marketing and branding initiatives. Holding a Bachelor of Science in Marketing with a Minor in Graphic Design from UHCL, her expertise in the marketing field, innovative thinking and attention to detail are valuable additions to our team. In her free time, Jini enjoys spending time with her family, friends, and dogs. She likes music, art, hiking, exploring new places, and cozying up with a good book.
Madison joined our team in 2022 and leads both our financial operations and our internal business operations. Her 8 years of finance experience and Bachelor of Science from The University of Houston make her a great asset to our team. In her free time, Madison likes to catch a live music show or standup comedy event. She enjoys traveling and likes to visit museums and art galleries when she is exploring a new city. When she isn’t adventuring with family and friends, she is content at home reading, cooking, or spending time with her animals.
Nick joined our team as an engineer in 2022 and specializes in software, hardware, and operating system challenges. His friendly voice is the one most recognized when calling into our helpdesk. Nick finds joy in working with the Intelos team and is dedicated to helping our clients navigate their business technology. Outside of work, Nick enjoys exploring Houston, trying new restaurants for culinary inspiration, spending time in the pool, hanging out with his siblings, and embracing exciting adventures.
We understand that success is not just about talent or intelligence; it’s about perseverance and grit in the face of adversity. We embrace challenges and setbacks as opportunities for growth, knowing that each obstacle we overcome makes us stronger and more resilient.
We prioritize honesty and integrity in everything we do, knowing that it is the foundation for trust-based partnerships. We believe that with veracity, we can build strong relationships, make better decisions, and create a culture of authenticity.
We believe that insightful thinking is not just a skill; it is a mindset. We approach challenges with curiosity and open-mindedness, knowing that the most innovative solutions come from thinking outside of the box.
We believe in being proactive and anticipating challenges before they arise. We understand that being ready requires continuous learning, improvement, and adaptation, and we make it our mission to always stat ahead of the curve with our engaging approach.
We are committed to creating opportunities for continuous growth and progress. We embrace a “can do” attitude for breaking down barriers and overcoming obstacles. We believe true inclusivity requires a supportive and collaborative approach.
Our core business operations take place in Texas and Louisiana. While our roots are deeply planted in these regions, we welcome clients from across the globe to connect with us. Our commitment to delivering exceptional IT services knows no geographical bounds, and we're ready to empower businesses worldwide on their technology journey. Whether you're in our local communities or beyond, Intelos is here to elevate your IT experience.
We pride ourselves on our team atmosphere and our internal culture. We work hard and have fun every day. If you’re interested in joining a solid team of experienced IT professionals in an environment that enables you to grow your skill set and work with top industry talent, we’d love to talk to you. Our rapid growth as a company translates into continuous career growth and advancement for our staff. Whether you're an entry-level professional or a manager who wants to work with a diverse, passionate team, we look forward to hearing from you.
Discover how our tailored IT solutions can propel your business forward. Reach out to us for expert guidance and support.